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Oshi casino Rules and Regulations in Australia

These Terms govern your access to the official Oshi casino website and mobile application when accessed in Australia. Oshi casino does not offer real‑money interactive casino services to persons located in Australia under the Interactive Gambling Act 2001 (Cth). You must not place any bet, make deposits, or claim a bonus while in Australia. By continuing to use our pages for informational purposes, you agree these rules apply and accept that access may be restricted or blocked.

General Terms

  • Agreement to Terms
    • By accessing, browsing, registration, or continued use of our services, you agree to these Terms and any policies referenced here. You must read these Terms before opening an account or placing any bet.
    • You confirm you are at least 18 years old and are allowed to use online gambling services under the laws of your location.
    • Persons located in Australia must not use real‑money gambling services on Oshi casino and must not participate in bets, bonuses, or promotional event activity.
  • Eligibility and Location Controls
    • You must not use VPNs, proxies, or similar tools to disguise location or to access services where use is not allowed.
    • One account per person, household, IP address, and device unless Oshi casino provides written consent to an exception.
    • We may require geo‑location checks and identity verification at any time.
  • Changes to Terms
    • Oshi casino may update these Terms to reflect legal, regulatory, or operational changes. Updates take effect upon posting.
    • Material changes will be communicated by reasonable means. Continued use of the website or app indicates acceptance of the updated Terms.
  • Proper Use of Services
    • Do not interfere with website security or game integrity, attempt unauthorised access, use bots or scripts, or manipulate odds or results.
    • Any attempt to exploit a malfunction, bonus abuse, or unfair advantage may result in bet cancellation, bonus removal, account suspension, or closure.
  • Intellectual Property and Content
    • All content, software, data, odds displays, game rules, and trademarks are owned by Oshi casino or licensed third parties.
    • You receive a limited, revocable licence to use the services for personal, non‑commercial use according to these Terms.
  • Limitation of Liability
    • Services are provided on an “as available” basis. We do not guarantee uninterrupted access or error‑free operation.
    • To the extent permitted by law, Oshi casino is not liable for indirect or consequential loss, loss of profits, or data, arising from your use of the services.
    • Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law, to the extent those rights apply.
  • Regulatory Position for Australia
    • Oshi casino does not hold an Australian licence to offer online casino services and does not target Australian residents. Access may be blocked or accounts restricted for Australian locations.

General Betting Rules

  • Availability and Eligibility
    • Placing any bet or participating in betting‑style casino games is not allowed for persons located in Australia.
    • Where use is lawful, a valid account and successful registration are required before making a bet or engaging in betting activity.
  • Bet Acceptance
    • A bet is accepted only when our servers issue a confirmation and display it in your account history. Pending or interrupted transactions are not confirmed bets.
    • If a technical error, misconfiguration, or outage affects acceptance or settlement, Oshi casino may void the affected bet and restore the account balance to the state before the error.
  • Minimum and Maximum Bet Amounts
    • Minimum and maximum stakes are set per game or event and may change. Limits may vary based on account status, game risk, or responsible gambling settings.
  • Settlement, Wins, and Losses
    • Casino game outcomes are determined by certified RNGs or applicable game rules. Payout ratios or odds are shown in the game paytable or information panel.
    • A win is calculated based on the stake multiplied by the displayed odds/payout table. Losses equal the stake for losing outcomes, subject to any game‑specific rules.
    • If a game round is interrupted, the round may resume from the last recorded state. If resumption is not possible, the round may be voided and the stake returned.
  • Restrictions
    • We may refuse, limit, or restrict any bet, suspend betting markets, or impose stake limits for integrity, security, or legal risk reasons.
    • Bonus funds and bonuses, where offered in permitted jurisdictions, may have wagering requirements, game‑weighting rules, time limits, and maximum bet caps during turnover.
    • Bonuses and free bets are not available to persons located in Australia.
  • Cancellations and Voids
    • Oshi casino may cancel a bet if placed during a technical failure, due to an apparent price/odds error, or where a rule breach occurred.
    • In suspected collusion, cheating, or fraud, related bets may be voided and accounts reviewed.

Payment Rules

  • Availability for Australia
    • Deposits, withdrawals, and real‑money transactions are not allowed for users located in Australia. Any attempt to fund an account from Australia may be blocked or reversed.
  • Funding Your Account (where permitted by law)
    • Supported methods may include cards, e‑wallets, bank transfer, and digital assets, subject to availability. Method availability, fees, and limits depend on your location and account status.
    • Minimum and maximum deposit limits apply and may be adjusted for AML/CTF or responsible gambling reasons.
  • Withdrawals (where permitted by law)
    • Withdrawals are paid to the original funding method where possible. Proof of account ownership may be required.
    • Processing timeframes vary by method and verification status. Additional time may be needed for security checks or public holidays.
    • Minimum and maximum withdrawal amounts apply. Fees may be charged by payment providers or networks.
  • KYC/AML and Source of Funds
    • Before withdrawals, we may require identity documents, proof of address, payment method verification, and, where relevant, source‑of‑funds or source‑of‑wealth evidence.
    • Failure to complete verification may lead to cancellation of pending withdrawals and account restrictions.
  • Currency, Exchange, and Charges
    • Account currency options are shown in the cashier. Exchange rates are determined by our providers at the time of processing. Your bank or wallet may apply additional fees.
  • Transaction Restrictions and Reversals
    • We may decline or delay transactions to manage fraud risk, chargebacks, bonus abuse, or legal obligations.
    • Erroneous credits may be reversed. If funds are withdrawn due to an error, the amount is a debt to Oshi casino.
  • Operation Cancellation
    • You may request to cancel a pending transaction where technically feasible; processing is not guaranteed once the request has been submitted.

Responsible Gambling

  • Our Commitment
    • Oshi casino promotes responsible use of gambling services and provides tools to help you manage risk and behaviour.
  • Control Tools (availability may vary)
    • Deposit, loss, and stake limits (daily, weekly, monthly)
    • Reality checks and session reminders
    • Time‑out (short breaks) and self‑exclusion (longer blocks)
    • Access to account history to review bets and spending patterns
    • Optional product blocks to restrict game types
  • Guidance for Australia
    • If you are in Australia, do not use Oshi casino for real‑money gambling. If you need help, contact:
      • Gambling Help Online: gamblinghelponline.org.au
      • National Gambling Helpline: 1800 858 858 (24/7)
      • Lifeline: 13 11 14
      • State and territory support services (e.g., NSW GambleAware, Victorian Responsible Gambling Foundation)
  • Risk Awareness
    • Gambling involves risk. Do not bet more than you can afford to lose. Avoid chasing losses, set limits, and read game rules before you play.

Anti-Money Laundering

  • Legal Obligations and Approach
    • Oshi casino applies a risk‑based AML/CTF program designed to prevent money laundering and terrorism financing and to meet applicable legal requirements in our operating jurisdictions.
  • Know Your Customer (KYC)
    • Identity verification may include government‑issued ID, proof of address, payment method verification, and biometric checks where lawful.
    • Enhanced due diligence may be required for higher‑risk profiles, politically exposed persons, or large transactions.
  • Monitoring and Detection
    • Automated and manual monitoring of transactions, account behaviour, and unusual patterns.
    • Screening against sanctions, watchlists, and adverse media where permitted.
    • Requests for information to clarify transaction purpose and source of funds.
  • Consequences of Breach
    • We may delay, freeze, or block transactions and accounts pending review.
    • We may suspend or terminate access to services, cancel bets, and forfeit bonuses obtained in breach of AML/CTF rules.
    • Where required by law, information may be provided to competent authorities.

Privacy Policy

  • Data We Collect
    • Registration data: name, date of birth, contact details
    • Verification data: identity documents, proof of address, payment ownership
    • Technical data: device, IP, log files, cookies, geolocation (where enabled)
    • Transaction and account data: deposits, withdrawals, bonuses, bets, responsible gambling settings
  • How We Use Your Data
    • Provide and operate the services, manage your account, and settle bets
    • Verify identity, prevent fraud, and meet AML/CTF and legal obligations
    • Improve performance, conduct analytics, and maintain security
    • Communicate essential service updates, Terms changes, and account notices
  • Legal Bases
    • Contract performance, legitimate interests (security, improvement), legal obligations (AML/CTF, record‑keeping), and consent where required for specific features.
  • Your Rights (Australia)
    • Request access to personal information and request correction if inaccurate, out‑of‑date, or incomplete.
    • Opt‑out of non‑essential marketing communications at any time.
    • Make a privacy complaint to us; if unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
  • International Transfers
    • Data may be processed in locations outside Australia. Appropriate safeguards are applied, such as contractual protections and strict access controls.
  • Retention and Security
    • Records are retained for periods required by law and for legitimate business needs, then deleted or anonymised.

Security

  • Our Security Measures
    • Transport‑layer encryption (TLS) for data in transit and strong encryption for sensitive data at rest.
    • Access controls, firewalls, intrusion detection, and continuous monitoring of platform activity.
    • Optional two‑factor authentication (2FA) for added account protection.
    • Segregated environments for critical systems and regular backup procedures.
    • Vulnerability management, penetration testing, and third‑party security assessments.
  • Your Responsibilities
    • Keep login credentials confidential and enable 2FA.
    • Use strong, unique passwords and update them regularly.
    • Review account activity and report suspected unauthorised access immediately.
    • Do not share your account or allow any other person to place bets on your behalf.

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